This is the privacy and cookies policy for and the My Club Connect application. The App is operated by Club Connect UK Ltd, trading as My Club Connect ("we", "us" and/or "our"). For the purpose of the Data Protection Act 1998, we are the data controller.

We respect your privacy and we are committed to protecting your personal information as that term is defined in the Act (“Information”). We comply with the principles of the Act and aim to maintain consistently high levels of best practice in our processing of your Information.

This Privacy Policy (“Policy”) explains how we collect, use and disclose your Information. This Policy is intended to assist you in making informed decisions about your Information when using our website or our app. By using our website or any of our mobile application software (“App”), you consent to our collection and use of your Information as described in this policy. If you download one of our apps, the policy will apply and it contains further details of how we use your Information. Please take a minute to read and understand the Policy.

Please be aware that you must be over eighteen (18) years old to download and use our App. If you are not over the age of eighteen years old, you should not download or use our App.

We reserve the right to change this privacy policy from time to time unilaterally by changing it on the App and the website.

What Information do we collect?

When you use our App you may provide us with or we may collect your Information such as your postal address, email address and other personal information. You may provide or we may collect this Information in a number of ways:

Information you voluntarily provide to us

We collect and maintain Information that you voluntarily submit to us during any registration and/or use of our App. For example:

You can choose not to provide us with certain Information, but this may prevent you from gaining access to a service or limit the features that you can use on our App. For more information, please see the “How We Use Your Information” section of the Policy below.

Information we collect through your use of our services

As you use our App, Information such as location Information may also be passively collected by us through our use of Location Services, GPS, Bluetooth and other technologies. This Information does not identify you individually but allows us to deliver more helpful information, services, tools and advertisements

Information we receive from third parties

We may also combine information received from third parties (including other members of our group of companies) with your Information. The third party information is used for a variety of purposes including to enhance the content and advertising we provide to you.

How we use your information

We will use your Information in the ways described below and as described at the time that the Information is collected.

To Provide the Services

In general, we use your Information as necessary or appropriate for our business purposes including to:


We may send you information we think you may find useful or which you have requested from us by push notification and/or (if you provide us with your e-mail address) by e-mail, including information about the latest or upcoming events featured on the App, provided you have indicated that you do not object to being contacted for these purposes and we will always give you the option to opt-out of receiving further e-mails or push notifications by following the unsubscribe instructions on any communications sent to you.

Behavioural Advertising

We believe that advertising is more interesting to you when it is relevant. Accordingly, where you have consented for us to do so we may customise the advertisements that you see based upon:

Advertisers or other third parties using our App may also engage in Behavioural Advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

If any of the Information that we hold about you is incorrect, or you no longer wish to receive marketing communications from us then you can follow the unsubscribe instructions on any communications sent to you or contact us at

Please note that:

Information we may share with third parties

We may disclose your information to third parties as follows:

In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the App or enforce the terms under which you transact with us or enforce the rights, property or personal safety of any person.

Third party links and services

Please remember that when you use a link to go from our website or our App(s) to another website or you request a service from a third party, our Policy no longer applies. Your browsing and interaction on any other website or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices. This Policy applies solely to information collected by us through our website or our App(s) and does not apply to these third party websites and third party service providers.

My Club Connect endeavors to safeguard user information to ensure that user account information is kept private. However, My Club Connect cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Cookies Policy

We use certain cookies to help make the service we provide and your interaction with the App more meaningful. Cookies are encoded text files that help your browser navigate through a website and store information about your use of a website. They help us understand which parts of the App are being visited and are of interest. We use cookies provided by Google Analytics to help us measure the effectiveness of our advertising, how visitors use our App and how we can improve our App for our users. If you do not want to help us learn how to improve our App, products, offers and marketing strategy, you can opt-out of this website analysis tool by clicking: Any other cookies we use are solely for the effective functioning of the App. None of the cookies we use can identify individuals.

Access to your Information

Pursuant to the Data Protection Act 1998, you have a legal right to request a copy of the information that we hold about you. If you would like a copy of some or all of such information, please contact us at We may make a small charge for making this information available to you. You may ask us to correct or remove information you think is inaccurate by contacting us.


We may amend this Policy at any time to reflect changes to the App or services provided thereunder. We will give you notice of any material changes to the Policy.

Say Hi & Get in Touch